Privacy Policy

Effective date: 1st August 2023

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you use our website, products, and services. By accessing or using our services, you agree to the practices described in this Privacy Policy.

1. Information we collect

• Personal Information: We may collect personal information that you provide directly to us, including but not limited to your name, e-mail address, postal address, phone number, and payment information.

• Usage Information: When you use our website, services and or digital tools, we may collect information about your interactions, such as your IP address, browser type, operating system, pages visited, referring URLs, and the dates and times of your visits.

• Cookies and Similar Technologies: We may use cookies and similar tracking technologies to collect information about your browsing and usage patterns. You can control the use of cookies through your browser settings.

• User Generated Content: If you submit content to our website, such as reviews or comments, we may collect and store that information.

2. Use of information

We use the collected information for various purposes, including:

• Providing and Improving Services: To deliver the products and services you request, improve our offerings, and customise your experience.

• Communication: To communicate with you about your account, updates, promotional materials, and other relevant information.

• Analytics: To analyse usage patterns, conduct research and data analysis, as well as to improve our website and services.

• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Data sharing

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in delivering our services and or digital tools and operating our website.

• Business Partners: We may share information with business partners to offer co-branded products or services, subject to your consent where required by law.

• Legal Requirements: We may disclose information if required by law, court order, or government request.

• Protection of Rights: We may share information to protect our rights, privacy, safety, or property, as well as that of our users or others.

4. Data security

We take reasonable measures to safeguard your personal information from unauthorised access and disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

5. Your choices

You can:

• Update Your Information: You can update or correct your personal information by accessing your account settings.

• Opt-Out: You can unsubscribe from marketing communications or delete your account by contacting us.

• Cookies: You can control cookies through your browser settings.

This Cookies Policy outlines how we use cookies and similar technologies on our website, products, and services. By accessing or using our services, you agree to the practices described in this Cookies Policy.

1. What are cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to improve the user experience, analyse website usage, and provide personalised content and advertisements.

2. Types of cookies we use

• Necessary Cookies: These cookies are essential for the proper functioning of our website and enable you to navigate and use its features. They help with tasks such as authenticating users, maintaining secure sessions, and remembering your preferences.

• Analytics Cookies: We use these cookies to collect information about how visitors use our website. This data helps us understand user behaviour, identify areas for improvement, and optimise our website’s performance. The information collected is aggregated and anonymised.

• Functional Cookies: These cookies allow our website to remember choices you make and provide enhanced features, such as personalised settings or saved preferences.

• Advertising and Tracking Cookies: We may work with third-party advertisers and partners who use cookies to display relevant advertisements and track their effectiveness. These cookies may also collect information about your online activities over time and across different websites.

• Social Media Cookies: Our website may include social media sharing buttons or widgets that allow you to interact with various social media platforms. These buttons may set cookies to track your interactions on those platforms.

3. Managing cookies

You can manage cookies through your browser settings. Here’s how:

• Cookie Preferences: Most browsers allow you to control cookies through their settings. You can usually find these settings in the “Options” or “Preferences” menu of your browser. Different browsers may use different methods to disable cookies, but you can usually find these options under the “Privacy” or “Security” section.

• Opt-Out of Tracking: You can opt-out of certain types of tracking cookies by visiting the websites of relevant third-party advertisers or using third-party opt-out tools.

• Do Not Track (DNT): Some browsers offer a “Do Not Track” feature that signals to websites that you do not want to be tracked across websites. This feature is not universally supported, and its effectiveness is not guaranteed.

Please note that disabling or blocking certain cookies may impact the functionality and performance of our website or limit your access to certain features.